FAQs
Where is your office?
Our office is located at the northeast corner of 84th and Old Cheney in Lincoln, NE. You will need to be going N on 84th in order to make a right turn into our parking lot. Look for the orange signs!
How long will my appointment be?
You can expect to be in the office 30-45 minutes depending on what treatments and therapeutic activities you need.
How many times will I need to come to therapy?
At your evaluation your therapist will determine how many visits are appropriate. We encourage patients to schedule out as far in advance as possible, because our schedule fills up quickly.
What should I wear?
Plan to wear something comfortable, that allows you to move and gives easy access to the area needing to be worked on. Ex: Knee pain, wear shorts or loose pants that can be rolled up above the knee.
Will my insurance cover treatment?
Insurance does cover treatment, however, it depends on where you are at with your deductible and out of pocket amounts. Our friendly staff will check what you can expect to see for coverage from your insurance carrier.
Do I need a doctor’s script?
Nebraska is a direct access state, meaning you do not need a doctor’s script to go to physical or occupational therapy. However, insurance companies can require one. Check with your insurance carrier to find out, or contact our office and we can help you!
What insurance do you take?
We take a wide variety of insurance:
Aetna
Auxiant
Blue Cross Blue Shield
Bright Health
Cigna
Medica
Medicaid
Medicare
Midlands Choice
Motor Vehicle Accident
MultiPlan
Tricare
VA
Worker’s Compensation
If you don’t see your insurance listed, we may still take it. Please contact us to find out!
Can I pay my bill online?
Yes! We have a convenient online payment portal for patients. If you would rather, you can also make a payment over the phone, through the mail, or at your next appointment.
Do you have a cancellation policy?
Yes. To achieve the best possible outcomes and help you meet your goals, we encourage you to be consistent with your appointments. Appointment times are reserved exclusively for you, therefore we maintain a 24 hour cancellation policy with a $25 fee for late cancel. We realize that circumstances outside of your control arise on occasion and take that into consideration before assessing cancellation fees.
Experience the Advanced Difference
Set up an appointment today!